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Account Management

Creating an account

Ready, aim, fire for the choice!

Written by Victor Pisarciuc
Updated 1 month ago

How to cancel your subscription

Knowing when to stop is maturity; when to start is courage. Or the other way around.

Written by Victor Pisarciuc
Updated 2 months ago

Use two-factor authentication for your account

Increase the security of your account with Two-Factor Authentication (2FA)

Written by Victor Pisarciuc
Updated 1 month ago

How to use Shared Items

With Shared Items, you can easily manage your pentesting and vulnerability assessment workflow with your team.

Written by Silvia Balan
Updated 2 weeks ago

How to add sub-users

You can add multiple users from your organization to share your plan. Please note that your plan capabilities and limitations will be shared (split) between sub-users. (e.g. max targets, max parallel scans). 

Written by Victor Pisarciuc
Updated 1 month ago
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Billing and Payment

How to update payment information

In case you changed your card or need to update your PayPal, you'll need to access your FastSpring account and update the payment method.

Written by Victor Pisarciuc
Updated 1 month ago

What charges are applied when upgrading or downgrading?

Playing with money isn't fun. We just try to avoid it.

Written by Victor Pisarciuc
Updated 2 months ago

Accessing your FastSpring Account

Your FastSpring account will be created automatically after you make your first payment. There you can update your credit card information, double-check the status of your subscriptions, and also download your invoices.

Written by Victor Pisarciuc
Updated 1 month ago
Written by Victor Pisarciuc
Updated 4 months ago

Request a refund

Mark the 10th day in your calendar!

Written by Victor Pisarciuc
Updated 2 months ago
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